Complaints Process

Please consult the following documents for filing a complaint.

List of Staff

Executive Director Janet Lorimer(905) 844-0146 Ext. 266
Director of Services and Quality Enhancement Alexandra Hoeck Murray(905) 844-0146 Ext. 270
Director of Services Jannett Thompson(905) 844-0146 Ext 252
Director of Human Resources Shannon Coles(905) 844-0146 Ext. 224
Director of Finance Jason Taylor(905) 844-0146 Ext. 231
Day Services Manager Mary White(905) 844-0146 Ext. 210
Day Services Manager Julie Bisbicos(905) 844-0146 Ext. 274
Day Services Manager Jenny Parisi(905) 844-0146 Ext. 207
Employment and Day Services Manager Andrea Lee(905) 844-0146 Ext. 255
Residential Manager Krystle Moreira(905) 844-0146
Residential Manager Helen Sinai(905) 844-0146
Residential Manager Cynthia Luckese(905) 844-0146
Residential Manager Rose Agbor(905) 844-0146
Residential Manager Jody Blaauw(905) 844-0146
Residential Manager Elizabeth Hayde(905) 844-0146
Residential Manager Adewale Adesina(289) 838-4344
Best Pack Business Manager Ivan Bogdanovski(905) 844-0146 Ext. 258
Human Resources Administrator Brianne Bresolin(905) 844-0146 Ext. 233
Fundraising and Volunteer Coordinator Tina Eidukaitis(905) 844-0146 Ext. 239
Building and Property Maintenance Pierre Velez(905) 844-0146 Ext. 257
Quality Enhancement Manager Jennifer Dance(905) 844-0146
Page Reader Press Enter to Read Page Content Out Loud Press Enter to Pause or Restart Reading Page Content Out Loud Press Enter to Stop Reading Page Content Out Loud Screen Reader Support