Quality Enhancement

Quality Enhancement

At Community Living Oakville we are constantly striving to improve the quality of supports and services for people. The Quality Enhancement Team at CLO, works diligently to ensure that people are living their best life ensuring dignity, opportunity, and community for all people.

The Quality Enhancement Team takes the lead on the Accreditation initiative that is partnered with the Council on Quality and Leadership which takes us on a journey of organizational transformation.

The team also uses the world-renowned Personal Outcome Measures® tool to measure quality of life and ensure supports and services are truly person-centered. The Quality Enhancement Team completes Rights Assessments for people receiving support ensuring that each person, despite the presence of a disability are exercising the rights that are most important to them.

We offer ongoing training and support to all staff, emphasizing rights, personal autonomy and respect for all.

CQL